Privacy Policy
Updated:Jan 29,2025
Visual Flow respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. It also outlines your rights under the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) and other applicable laws.
1. Information We Collect
Account Information
When you create an account on Visual Flow, we collect information you provide to manage your account, provide customer support, and communicate with you about our products and services. If you provide personally identifiable information (PII) on your public profile or in public-facing areas of the site, this information may be accessible to others.
Information Collected via On-Site Usage and Browsing
We may automatically collect non-personally identifiable information through your interaction with our site, including but not limited to:
- IP address, device type, browser type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies, tracking pixels, and similar technologies (see Section 3: “Cookies and Tracking Technologies”)
If you submit content such as comments, reviews, or images to our site, this data will be stored and may be publicly visible.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Improve and personalize user experience
- Conduct analytics and gather insights about site usage
- Communicate with you about products, services, and updates
- Display relevant advertisements and marketing campaigns
- Comply with legal obligations and respond to law enforcement requests
3. Cookies and Tracking Technologies
How We Use Cookies
Visual Flow uses cookies and similar technologies for:
- Website analytics (Google Analytics)
- Advertising and remarketing (Google AdSense, Meta Pixel)
- Authentication and security
- User preferences and experience optimization
By using our website, you consent to our use of cookies. You may disable cookies through your browser settings, but this may affect your ability to use certain features of the site. See our Cookie Notice for more information.
Third-Party Advertising & Tracking
We work with third-party services, including Google and Meta, which may use cookies and tracking technologies to serve personalized ads. To manage your ad preferences:
- Google Ad Settings: https://adssettings.google.com
- Meta Ad Preferences: https://www.facebook.com/adpreferences
4. Data Protection & User Rights
Your Rights Under GDPR (For EU Users)
You have the right to:
- Access, modify, or delete your personal data
- Withdraw consent to data processing
- Request data portability
- Object to automated decision-making
- File complaints with your local data protection authority
To exercise your rights, contact us at [email protected].
Your Rights Under CCPA (For California Residents)
California residents have the right to:
- Know what personal information we collect, use, and share
- Request deletion of personal data
- Opt-out of the sale of personal data (we do not sell personal data)
- Not be discriminated against for exercising these rights
To submit a CCPA request, email us at [email protected].
5. Data Retention and Security
We store user data only for as long as necessary to fulfill the purposes outlined in this policy. We implement appropriate security measures, including SSL encryption and secure payment processing, to protect your data from unauthorized access.
6. Sub-processors & Third-Party Services
We use trusted third-party service providers to assist in operating our website and services. These sub-processors include:
- AWS (Hosting & Storage)
- Google (Analytics, Ads, Authentication)
- Meta (Facebook & Instagram) (Advertising, Social Login)
- Stripe & PayPal (Payment Processing)
- Kajabi & Mailchimp (Email Marketing & Course Hosting)
7. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Updated” date. Continued use of our website after updates signifies your acceptance of the changes.
For any questions regarding this Privacy Policy, contact us at [email protected].